Politique d’expédition

🚚 Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, processing times may be delayed. You will be notified of any significant delays.

🌍 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.S.) Standard Shipping: 3–7 business days

  • Domestic Express Shipping: 1–3 business days

  • International Shipping: 7–21 business days (varies by destination)

Delivery delays can occasionally occur due to carrier issues, customs, or weather conditions.

✈️ International Shipping

We ship worldwide. Please note:

  • International orders may be subject to customs fees, import taxes, or duties. These charges are the customer’s responsibility.

  • Customs processing may extend delivery times.

📦 Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

🧭 Wrong Address Disclaimer

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly entered addresses. If you need to update your address, contact us immediately after placing your order.

❗ Lost, Stolen, or Damaged Packages

We are not responsible for packages lost or stolen after delivery is confirmed. If your package arrives damaged, please contact us within 48 hours with photos so we can assist with a claim.

💬 Questions?

If you have any questions about your shipment, feel free to contact us at novamarket@novastylemart.shop